Contact us
All the details you need to know on visiting one of our three centres and how to get in touch.
- Battersea, London
- Battersea, Old Windsor
- Battersea, Brands Hatch
- General enquiries
- Lost and found
- Behaviour advice
- Bringing a dog or cat into the Home
- Rehoming a dog or cat
Battersea, London
4 Battersea Park Road
London
SW8 4AA
Tel: 020 7622 3626
Battersea, Old Windsor
Priest Hill
Old Windsor
Windsor
Berkshire
SL4 2JN
Tel: 01784 432929
Battersea, Brands Hatch
Crowhurst Lane
Ash
Brands Hatch
Kent
TN15 7HH
Tel: 01474 874994
General enquiries
For general enquiries, please telephone the relevant centre on the numbers above or email us.
Lost and found
If you have lost or found a dog or cat, please contact the Lost Dogs & Cats Line on 0901 477 8477 (calls cost 60p per minute from a BT landline, other networks may vary. Open 8am to 8pm.)
Behaviour advice
For behaviour advice please contact our Behaviour Advice Line on 0905 020 0222 (calls cost 25p per minute from a BT landline, other networks may vary. Open 12 noon to 5pm)
Bringing a dog or cat into the Home
We accept stray dogs and cats at any time, day or night.
If you need to bring your dog or cat into Battersea Dogs & Cats Home in London, please call us first on 020 7627 9218. Alternatively, you can email
If you need to bring your dog or cat into Battersea Dogs & Cats Home in Old Windsor please call us first on 01784 432929.
If you need to bring your dog or cat into Battersea Dogs & Cats Home at Brands Hatch, please call us first on 01474 874994.
We book in owners' dogs and cats on a Waiting List basis. Appointments can be made Monday – Friday between 10.00am – Midday.
In emergencies, we may be able to accept owners' dogs at other times, but please be aware that experienced veterinary or behaviour staff may not be available outside of these hours.
Please Note: During very busy periods, when our kennels are full, we might not be able to take your dog immediately and your details may be placed on a waiting list. For the same reason, we are not always able to accept cats or kittens. Before bringing any animals to us please call us first to ensure that space will be available for your dog or cat.
Rehoming a dog or cat
We are open for rehoming Monday to Friday from 1.00pm to 4.00pm and 10.30am to 4.00pm on Saturday and Sunday. We also offer online rehoming and a limited appointment service at our London site - please visit our rehoming pages for more information.
