Privacy policy

Battersea Dogs and Cats Home and Battersea Dogs and Cats Home Ltd are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we will collect about you includes your name, address, telephone number and email address. We will never collect sensitive information about you without your consent. The information we hold will be accurate and up-to-date. You have the right to receive a copy of the information that we hold on you (for which we charge a small fee) and to correct any inaccuracies in such information.

Please write to the Data Protection Officer, 4 Battersea Park Road, London SW8 4AA. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We use technology to track the patterns of behavior of visitors to our site. This can include using a 'cookie' which would be stored on your computer. You can usually modify your browser to prevent this happening and delete any cookies. This website uses Google analytics. The information generated by the cookie about your use of the site will be transmitted to and stored by Google. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity.

The Home sometimes uses third parties for various administrative tasks.

Battersea Dogs and Cats Home and Battersea Dogs and Cats Home Ltd (or our agents) may mail, phone or email offers or information for a reasonable time. If you do not want offers or information, either from us or carefully selected partners, please contact the Data Protection Officer


Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

About cookies

Cookies are files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.

Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies on this website

We use both session cookies and persistent cookies on this website.
We may send to you the following cookies for the following purposes:

(1) __utma, __utmb, __utmc, __utmz
No private info stored. Created and used by Google Analytics. All GA’s data is aggregated – no single user can ever be identified through use of the Google Analytics product. The information generated relating to our website is used to create reports about the use of the website, which is key to the charity’s success. Google will store this information. Google's privacy policy is available at

We publish Google Adsense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour across the web using cookies. You can view, delete or add interest categories associated with your browser using Google's Ads Preference Manager, available at:

You can opt-out of the Adsense partner network cookie at: However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at:

(2) fbm_205607469484101, fbsr_205607469484101No private info stored, these cookies are used by Facebook’s comment system to maintain your logged in state to facebook.

No private info stored. Used by the website to maintain logged in state.

Contains your first name if you have signed up for a website account. Cookie not present if no account exists. It is used to customise pages to be more relevant to you.

(5) bdch_account_emailContains your email address and is only created at the user’s request. This is created when you check the “Remember email address for next visit” box upon login.

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

Blocking cookies

Most browsers allow you to refuse to accept cookies. For example:
- in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector
- in Firefox you can block all cookies by clicking "Tools", "Options", and un-checking "Accept cookies from sites" in the "Privacy" box.
Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Deleting cookies

You can also delete cookies already stored on your computer:

- in Internet Explorer, you must manually delete cookie files;
- in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you "clear private data" (this setting can be changed by clicking "Tools", "Options" and "Settings" in the "Private Data" box) and then clicking "Clear private data" in the "Tools" menu.
Obviously, doing this may have a negative impact on the usability of many websites.

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