​Cookies and privacy policy

Information detailing our privacy and cookie policies and how your information will be stored and used as a result of using this website and providing us with your information.

Privacy policy

Battersea Dogs & Cats Home and Battersea Dogs & Cats Home Ltd are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

Unless otherwise agreed, Battersea (or our agents) may contact you by mail or phone with offers or information for a reasonable time. We may also use information about you for profiling, targeting and research purposes so that we can send you appropriate fundraising communications. If you do not want offers or information, please contact the Data Protection Officer at fundraising@battersea.org.uk.

We will ask your permission before using your email address for any form of marketing communications, or will clearly state when we need your email address in order to fulfil your request. You can unsubscribe from our emails at any time.

The type of information we will collect about you includes your name, address, telephone number and email address. We will never collect sensitive information about you without your consent. The information we hold will be accurate and up to date.

You have the right to receive a copy of the information that we hold on you (for which we charge a small fee) and to correct any inaccuracies in such information. Please write to the Data Protection Officer, 4 Battersea Park Road, London, SW8 4AA.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. The Home sometimes uses third parties for various administrative tasks but at all times remains the Data Controller under the terms of the Data Protection Act 1998.

Cookie policy

What are cookies?

As is common practice with almost all professional websites, Battersea Dogs & Cats Home’s website uses cookies, which are tiny files that are downloaded to your computer or mobile device while you are browsing to improve your experience.

Disabling cookies

We use cookies for a variety of reasons. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them in case they are used to provide a service that you use.

You can prevent the setting of cookies by adjusting the settings on your browser. Be aware that disabling cookies will reduce the functionality of this and many other websites that you visit so that some features may not work. Therefore it is recommended that you do not disable cookies.

Our cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers email alert services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users. When you submit data through a form such as those found on the newsletter sign up forms, cookies may be set to remember your user details for future correspondence.

By using this website you agree that we may place these types of cookies on your device.

Third party cookies

In some special cases we also use cookies provided by trusted third parties.

This site uses Google Analytics, one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages you visit so that we can continue to produce engaging content and improve how our website works.

By using this website site you agree that we may place these types of cookies on your device.

Third party websites and social networks

If you click on a hyperlink from this site to any third party websites (e.g. if you 'share' content from Battersea's website with friends or colleagues through social networks), you may be sent cookies from these third party websites. Third party websites will have their own privacy and cookie policies which Battersea cannot control. Please check the third-party websites for more information about their cookies and how to manage them.

Further information

If you are unsure whether you need a particular feature or function it is usually safer to leave cookies enabled in case disabling them does interact with one of the features you use on this site. If you are still looking for further information please contact webmaster@battersea.org.uk.