A packing and delivery charge of £1.50 will be made on all orders under £20.00 and free delivery on all orders over £20.00. We use Royal Mail to deliver your goods. We will try to despatch your goods as quickly as we can, but please allow up to 28 days for delivery.

Different packing and delivery charges apply for deliveries outside of the UK. Please call or send us an e-mail for more information.

All sizes and weights are approximate. Supplies of goods are subject to availability. If occasionally an item is not available, a carefully selected alternative may be sent. If the substitute item is not acceptable, please contact our Mail Order dept. within seven days to arrange for the return of the goods and a full refund will be issued. This does not affect your statutory rights as a consumer.

If you find that you are unhappy with the quality or value of any item or if your goods are damaged in transit, please return it to us within 14 days of receipt. We will be happy to replace or refund your money.

We currently deliver goods to all UK addresses (which have a Royal Mail postcode). Please contact our Mail Order dept. regarding delivery to addresses outside of the UK. Please allow 28 days for deliveries.

We endeavour to respond to all complaints within five working days.

On receipt of the goods, if you wish to cancel the order for any reason, you need to do so within seven working days (the cancellation period starts the day after the day the goods are received). You may be asked to pay for the cost of returning the goods but the original payment (including postage & packing) will otherwise be refunded in full within 30 days of cancellation.