Enter our raffle

1st prize £3,000

Mr S Butler

2nd prize £1,000

Mr J Sturges

3rd prize £500

K Snape

Golden ticket £200

Mrs L Trewin

£25 Marks & Spencer gift cards

Mrs C Reboul
Mrs P Rawden
Mr P Moss
Miss G Williamson
Mrs S Baker
C Clark
Mrs S Shingler
Mrs V Simmons
Mr J Abbley
Mr A Lubin
Mrs J Martin
Mr B Whaymand
Mr J Charles
Mr J Guy
Mr R Warburton
Mr P Place
Mrs G Hunter
Mr J Constance
Mrs L May
Mrs P Cole

Battersea raffle rules and procedures

The Superdraw

• In addition to the weekly Pawdraw lottery, Battersea holds a raffle - called a ‘Superdraw’ each Spring, Summer, Autumn and Winter. All lottery players are entered into this as well as raffle players who have purchased tickets.
• Out of each pound donated to the Superdraw, over 77p goes directly to the dogs and cats that need our help. We could not do this without you, so thank you.
In 2019, the total raised by the Superdraw was £1,001,316. This was distributed as follows:
77.95% - went towards fulfilling Battersea’s purpose
20.05% - went towards the promotion and running of the lottery
2.00% - went towards prizes
• All entries to the Superdraw raffle and the Pawdraw lottery are entered into a random electronic draw that is conducted 7 days after the closing date stated on each ticket.
• Any entries received after the closing date are treated as donations, there are no refunds.
• The draw is conducted by an independent party in front of two witnesses.
• The first number drawn wins the first prize, the second wins the second prize, and so on until all 23 prizes are assigned a winner. There are no rollovers.
• We contact the winners by phone and letter within 14 days of the draw date and provide the prizes to them within 7 days of receiving acknowledgement from the winners.
• Four Superdraws are held each year and the chance of winning a prize per entry is 1 in 10,884.
• We reserve the right to use winner’s names for promotional purposes, such as ‘Mrs Smith from London’.
• The Superdraw prizes are: 1st prize - £3,000; 2nd prize - £1,000; 3rd prize - £500; and, 20 runners up prizes - £25 M&S gift cards.
• Each Superdraw entry costs £1.
• Players may purchase up to 50 tickets online and up to 40 tickets by post.
• No tickets should be sold by any individual in the street or on the internet.
• Raffle tickets must not be sold to anyone under the age of 18 years. Any entrants found to be under 18 years, will have their stake returned and automatically forfeit the right to any prize.
• Due to legislation, supporters living outside of mainland UK (apart from Scottish Islands and Isle of Wight) are not able to take part in our raffle.
• As of 1st April 2020, credit card transactions will not be accepted for online or phone purchases of raffle tickets. This is in response to legislative changes by the Gambling Commission. Debit cards will continue to be accepted.
• All profits from the raffle will be used to fund work by Battersea Dogs & Cats Home. A charity registered in England and Wales 206394.
• The name of the responsible person is: Maddy Eastwood, Battersea Dogs & Cats Home, 4 Battersea Park Road, London SW8 4AA. The Battersea Dogs & Cats Home Lottery is licensed by the Gambling Commission under the 2005 Gambling Act www.gamblingcommission.gov.uk.
• Battersea Dogs & Cats Home supports responsible gambling. If you feel you have a problem with gambling please visit the BeGambleAware website for help and advice, or contact the BeGambleAware National Helpline on 0808 8020 133. Lines open 8am to midnight.

Be Gamble Aware

• If you do not wish to receive raffle tickets or other communications about Battersea Dogs & Cats Home raffles, call us on 0300 3231 216, email fundraising@battersea.org.uk or write to us at Freepost RTLJ-ETCZ-SCCZ, Battersea Dogs & Cats Home, 4 Battersea Park Road, London SW8 4AA.

Battersea raffle complaints procedure

We realise that sometimes we might get it wrong and we truly value all feedback about our work. We believe that complaints are an opportunity to learn and improve and it is important that you tell us so we can deal with any situation as quickly as possible.

If you do have a complaint about our raffle, please do not hesitate to contact us by:

• Telephone: 0207 627 7883 (Monday to Friday, between 9am and 5pm)
• Email: supporterservices@battersea.org.uk
• Post: Supporter Services, Battersea Dogs & Cats Home, 4 Battersea Park Road, London, SW8 4AA.

Please remember to include your name and address. Please also include a contact telephone number so that we can call you if we need any more information to answer your question.

If your complaint is about our draw and we are unable to resolve your complaint to your satisfaction, you can refer it to the Independent Betting Adjudication Service (IBAS), which acts as an impartial adjudicator on disputes that arise between gambling operators and their customers, in accordance with the agreed protocol arranged on behalf of members by the Lotteries Council. The outcome of IBAS intervention will be reported to the Gambling Commission.

If your complaint is about our fundraising methods and we are unable to resolve it to your satisfaction, you can refer it to the Fundraising Regulator, the independent regulator of charitable fundraising.

Please note that the Fundraising Regulator can only consider complaints received within three months of the original incident you wish to complain about, or within two months of our final response to you.