Enter our charity raffle

Mrs Harris
Mr Flavin
Ms Hutchins
Ms Foster
Mrs Ingle
Mr Osborne
Mrs Parsons
Mr Gulliver
Mrs Walker
Mr Moubray
Miss Stimson
Ms Burrows
Mrs Cornes
Mrs Jones
Mrs Offord
Mr Desbois
Mr Smith
Miss Kirrane
Mrs Sutton
Mrs Sale

If you wish to participate in the Superdraw, please ensure that you are doing this in a socially responsible way.

BeGambleAware is the UK’s leading authority on the provision of support, advice and counselling to people affected by gambling problems. For more information and advice visit www.begambleaware.org or call their helpline on 0808 8020 133.

Are you gambling more than you really want to? If you would like to be excluded from Battersea's gambling related products and activities, including all gambling-related communications, please complete this form 

Alternatively, you can call us on 0300 3231 216, email fundraising@battersea.org.uk,  or write to us at: Supporter Services Team, Battersea Dogs & Cats Home, 4 Battersea Park Road, London, SW8 4AA.

•  The cost of each ticket is £1. Players may purchase a maximum of 50 tickets per Superdraw. 

•  Only players who enter via post are eligible to enter the £200 bonus draw. Players are limited to 1 bonus draw entry per Superdraw.

•  Only players who enter via post or email are eligible to enter the tote bag speed draw. Players are limited to 1 speed draw entry per Superdraw.

•  Payment for each ticket must be made in advance of entry into the draw. Gambling legislation dictates that credit card payment will not be accepted for the purchase of raffle tickets. Debit cards will continue to be accepted. 

•  The closing date for entry into the main draw is stated on each ticket. The closing date for entry into the bonus draw and the speed draw is stated in the promotion. Any entries received after the closing date will not be considered. Refunds will not be offered, and monies will be treated as a donation.  

•  Entrants must reside in Great Britain and be at least 18 years of age. Underage gambling is an offence. Entrants who reside outside of GB or are under-18 automatically forfeit their right to any prize and will have their stake returned. 

•  Tickets may not be sold in the street.

•  The main draw will be conducted 7 days after the stated closing date. The draw will be conducted by an independent party and witnessed by two people. Winners will be chosen using a random number generator, tested and approved by a Gambling Commission-certified test house. 

•  The bonus draw will be conducted on the same date as the main draw and will follow the same protocol. The first number drawn will win the bonus prize. There are no rollovers, the prize is assigned for every draw.

•  The speed draw will be conducted 7 days after the stated speed draw close date and will follow the same protocol as the main draw. The first number drawn wins a tote bag and is then removed from the draw. This process is repeated until all 20 post tote bags and 10 email tote bags are assigned to a winner. There are no rollovers, all prizes are assigned for every draw. No cash alternatives will be offered as prizes.

•  Winners will be notified via phone and letter within 14 days of the draw date and will have up to 6 months to claim their prize.  Battersea will make all reasonable attempts to contact winners during this time. If a winner cannot be contacted or fails to claim the prize within this period, the prize may be forfeited, and treated as a donation. 

•  The prize will be sent by bank transfer, or by post to the address registered to the winning ticket, within 7 days of Battersea receiving acknowledgement from the winner. If you have not received your prize within 30 days of this date, please contact our Supporter Service Team on 0300 323 1216, or at fundraising@battersea.org.uk. 

•  A list of winners will be published online at https://battersea.org.uk/support-us/other-ways-give/enter-our-raffle, alternatively they can be sent on request to anyone who sends a stamped addressed envelope to: Supporter Services Team, Battersea Dogs & Cats Home, London, SW8 4AA. 

•  Battersea Dogs & Cats Home reserves the right to use winners' names for promotional purposes. These will only be used in summary, e.g. “Mrs. Smith from London”. 

•  All profits from the raffle will be used to fund work by Battersea Dogs & Cats Home. Battersea treats all monies as unrestricted and will spend these where the need is greatest. 

•  The Superdraw is promoted by Battersea Dogs & Cats Home. Responsible person: Maddy Eastwood, Battersea Dogs & Cats Home, 4 Battersea Park Road, London, SW8 4AA.

•  Battersea Dogs & Cats Home is a charity registered in England and Wales (no. 206394). Licensed and regulated by the Gambling Commission (no. 5084).

•  Our External Lottery Manager, Woods Group Limited (trading as Woods Valldata Management), manage the Superdraw and provide our raffle website. Licensed and regulated by the Gambling Commission (no. 3586).

We realise that sometimes we might get it wrong, and we truly value all feedback about our work. We believe that complaints are an opportunity to learn and improve and it is important that you tell us so we can deal with any situation as quickly as possible.

If you do have a complaint about our raffle, please do not hesitate to contact us at: 
•    Telephone: 0300 323 1216 (Monday to Friday, between 10am and 4pm) 
•    Email: fundraising@battersea.org.uk 
•    Post: Supporter Services Team, Battersea Dogs & Cats Home, 4 Battersea Park Road, London, SW8 4AA

Please remember to include your name and address. Please also include a contact telephone number so that we can call you if we need any more information to answer your question. 

If your complaint is about our draw and we are unable to resolve your complaint to your satisfaction, you can refer it to the Independent Betting Adjudication Service (IBAS), which acts as an impartial adjudicator on disputes that arise between gambling operators and their customers, in accordance with the agreed protocol arranged on behalf of members by the Lotteries Council. The outcome of IBAS intervention will be reported to the Gambling Commission. 

If your complaint is about our fundraising methods and we are unable to resolve it to your satisfaction, you can refer it to the Fundraising Regulator, the independent regulator of charitable fundraising. Please note that the Fundraising Regulator can only consider complaints received within three months of the original incident you wish to complain about, or within two months of our final response to you.