Lucy Hastings - Director of Operations

Lucy Hastings - Director of Operations


Lucy joined Battersea as Director of Operations in November 2022, having spent 25 years managing Operations at large and small charities. The role includes operations across our three sites, animal intake, canine behaviour and training, rehoming, fostering and volunteering.

Prior to joining Battersea, Lucy held senior positions at Macmillan Cancer Support, Age UK, Victim Support, and most recently Director of Services at Cruse Bereavement Support. Lucy also spent four years leading strategic change programmes with the Red Cross, MS Society and Coram Beanstalk, and project managed the Silverline/Age UK merger.

Lucy is passionate about services being customer focused (both for humans and animals) and is keen for Battersea to rehome and help even more cats and dogs.

Outside Battersea Lucy is a proud owner of a crazy loveable cocker spaniel called Sidney and walks him in Battersea Park most days. Lucy is also the Chair of Mosaic Clubhouse in Brixton, an amazing charity that helps people with mental health issues develop confidence and skills to get back to work or education.