Door-to-door fundraising

We currently have fundraising representatives carrying out a door-to-door fundraising campaign throughout the UK. This involves us knocking on doors to talk to people about our work and asking them to support us with a regular gift.

This method of fundraising is one of the most effective ways to recruit new supporters and ensures that we can continue to look after over 7,000 animals every year.

Door-to-door fundraiser locations

Week  
wc 29 October Download list of this week's fundraiser locations
wc 5 November Download list of this week's fundraiser locations
wc 12 November Download list of this week's fundraiser locations
wc 19 November Download list of this week's fundraiser locations

Why do we use this as a method of fundraising?

This method of fundraising is a very efficient and cost-effective way of generating income and attracting new supporters to Battersea.

We don’t receive any government grants so individual donations are hugely important to us and vital for us to continue our work. Direct debit is also a cost-effective way to donate as it allows us to keep our administrative costs to a minimum and the length of the commitment helps us to plan ahead and budget effectively.

How do I know that the person calling at the door is legitimate? Should they have ID?

All of our fundraisers wear Battersea branded clothing and carry official identification cards, which are required by law. They will also be carrying Battersea literature and direct debit mandates. They will not under any circumstances take a cash or cheque donation from you on the door.

You can also check the locations list above. However, if a postcode is not included do not assume that a fundraiser is bogus, as occasionally fundraisers can cross over into the next town or village by mistake.

If you have any concerns about the legitimacy of a fundraiser please call us on 020 7627 7883 (Monday to Friday, between 9am and 5pm), who will be able to verify the legitimacy of a fundraiser. You can also send your questions to fundraising@battersea.org.uk.

What do the fundraisers ask for?

The fundraisers ask members of the public to pledge regular donations to Battersea by direct debit and are not authorised to accept any other means of payments as a donation (cash, cheques etc.).

Do you have permission to fundraise in my area?

Before we fundraise in any area we always get permission from the relevant local authority.

Is this type of fundraising regulated?

The Fundraising Regulator regulates fundraising activities used by charities in the UK and enforces a Code of Fundraising Practice, which aims to make certain that peoples’ experience of this type of fundraising is positive.

Battersea closely monitors its door-to-door fundraising campaigns to ensure that their representatives adhere to the regulations and Codes of Practice set out by the Fundraising Regulator.

More information can be found on the Fundraising Regulator website.

Any other questions?

If you have any other questions or queries about our door-to-door fundraising, please do not hesitate to contact us by:

  • Telephone: 0207 627 7883 (Monday to Friday, between 9am and 5pm)
  • Email: supporterservices@battersea.org.uk
  • Post: Supporter Services, Battersea Dogs & Cats Home, 4 Battersea Park Road, London, SW8 4AA.

Please remember to include your name and address. Please also include a contact telephone number so that we can call you if we need any more information to answer your question.

We realise that sometimes we might get it wrong and we truly value all feedback about our work. We believe that complaints are an opportunity to learn and improve and it is important that you tell us so we can deal with any situation as quickly as possible.

If you do have a complaint about our fundraising activities, please get in touch using the contact details above.

The Fundraising Regulator is the independent regulator of charitable fundraising. If we are unable to resolve your complaint to your satisfaction and it is about our fundraising activities, you can ask the Fundraising Regulator to consider it. All the contact information you need to make a complaint can be found on the Fundraising Regulator website.

Please note that the Fundraising Regulator can only consider complaints received within three months of the original incident you wish to complain about, or within two months of our final response to you.