We will start by asking you a series of questions related to your current living circumstances as well as your preferences. This process should take no more than 15 minutes and will help us find the best animal for you.
Speak with a rehoming team member:
When we think that we have an animal that’s a good match for you, we will ask you to arrange a callback. You’ll then speak with one of our expert rehoming team, just to get a few more details about your application and any specific requirements. This should take no longer than 30 minutes.
Visit a centre:
Pick up where you left off with a face-to-face chat with a member of the rehoming team, to help better understand your needs. In some cases, we may ask you to come back to the centre at a later date if we can't find an animal for you on the day.
Once you and your family have had a chance to meet your new potential pet, we’ll send you on your merry way – along with expert pet advice and support to help your new friend settle in.