Register online:
We will start by asking you a series of questions related to your current living circumstances as well as your preferences. This process should take no more than 15 minutes and will help us find the best animal for you.
Receive automated reply:
To ensure successful matches between people and pets, we use a combination of 160 years’ rehoming experience, our staff expertise and analytical tools. After registering, you will receive an automated response from us with the next steps you need to take.
Speak with a rehoming team member:
When we think that we have an animal that’s a good match for you, we will ask you to arrange a callback. You’ll then speak with one of our expert rehoming team, just to get a few more details about your application and any specific requirements. This should take no longer than 30 minutes.
Rehome:
Once you have had a chance to virtually meet your new potential pet, we’ll arrange a visit to a Battersea centre or we'll deliver your new dog or cat to you. You'll be provided with expert pet advice and support to help your new friend settle in.