Shelter management residential week

Build practical shelter management skills through an immersive week of in-person learning.


The Shelter Management Residential Week is designed for people who have completed Foundations of Shelter Management and want to deepen their knowledge in a real-world setting.

Over five days, you'll learn from Battersea specialists, explore key shelter management challenges and connect with others working in animal welfare. You'll take part in workshops, discussions, practical activities and observations across Battersea's London and Old Windsor centres.

The programme combines human and organisational learning with specialist animal welfare training. You'll choose either a dog or cat pathway and leave with practical ideas you can apply in your own organisation. 

Key details

Date: Monday 7th to Friday 11th September 2026

Format: In-person

Duration: Five days

Location: Battersea London and Old Windsor centres

Eligibility: Completion of Foundations of Shelter Management 

What you'll get out of it

  • Greater confidence in shelter management
  • Practical insights from Battersea's operational teams.
  • A deeper understanding of animal welfare and behaviour.
  • New approaches to leadership and decision-making.
  • Ideas you can apply in your own organisation.
  • Connections with peers from across the animal welfare sector.
  • A personal action plan to support your next steps.

How the programme works

  • Three days of shared learning for all participants at our London site.
  • Two days in either the Dog or Cat pathway.
  • Learning through workshops, observation and discussion.
  • Opportunities to reflect on your own practice.
  • Action planning to support implementation back at work.

Who it's for

  • People who have completed Foundations of Shelter Management.
  • Staff and volunteers working in shelters and rehoming organisations.
  • Those looking to develop their practical shelter management skills.
  • Anyone wanting to improve outcomes for animals in their care. 

Sign up to Foundations of Shelter Management

Take your learning beyond the online classroom and gain practical experience at Battersea.

Human and organisational learning

These sessions explore the people, leadership and organisational factors that support good animal welfare outcomes.

Understanding Behaviour and Influencing People

Learn what drives human behaviour and how to communicate more effectively. Explore practical ways to influence positive change within teams and organisations.

Staff & Volunteer Wellbeing

Explore how wellbeing affects people, teams and organisations. Learn practical ways to support resilience in animal welfare settings.

Ethical Decision-Making

Build confidence in navigating complex welfare decisions. Use case studies to explore common ethical challenges in sheltering.

Organisational Session

Governance, Policies and Standard Operating Proced

Learn how clear policies and procedures support effective organisations. Explore ways to develop and maintain practical guidance.

Protecting Your Reputation

Understand how reputations are built and maintained. Explore how organisations can respond to challenging situations with confidence.

Sheltering Resilience and Operations in Emergencie

Work through a realistic emergency scenario. Consider how to maintain welfare, communication and operations during a crisis.

Mindfulness

Discover simple techniques that can support wellbeing, focus and resilience in demanding roles.

Reflection and Action Planning

Review your learning and identify priorities for your organisation. Create an action plan to support meaningful change.

Dog pathway

Choose the Dog Pathway to explore canine welfare, behaviour and management in a shelter environment.

Scent Search

Explore how scent-based activities support canine welfare and enrichment. Put learning into practice with Battersea dogs.

Animal Centred Education (ACE)

Learn how ACE Free Work helps dogs explore and learn at their own pace. Develop your observation skills and understanding of canine behaviour.

Complicated Behaviours & Safety

Explore approaches for supporting dogs with challenging behaviours. Learn practical ways to reduce risk and improve safety.

Motivation in Dogs

Understand what motivates different dogs. Learn how motivation influences behaviour, learning and engagement.

Cat pathway

Choose the Cat Pathway to explore feline welfare, behaviour and population management in a working shelter.

Support Beyond Rehoming

Explore the role of post-adoption support. Learn how organisations can help improve outcomes for cats and adopters.

Cattery Morning Routines

Observe daily cattery operations and learn how welfare and population management work in practice.

Population Review

Explore how shelter teams review cattery populations and make decisions that balance welfare, capacity and outcomes.

Pen Set Up

Learn how housing design can affect feline welfare and behaviour. Explore practical approaches to creating supportive environments.

Challenging Behaviours

Discuss common behavioural challenges in cats. Explore management approaches used in shelter settings.

Working Cat Homes

Learn about alternative rehoming options for cats that may not suit traditional pet homes.

FAQs

Yes. The Residential Week is only available to people who have completed Foundations of Shelter Management. 

Yes. You'll choose either the Dog Pathway or Cat Pathway. 

Learning takes place across Battersea's London and Old Windsor centres. 

The programme runs over five days. 

Bursaries are available for eligible organisations. These may cover any or all of the following: course fees, accommodation, travel to and from London and meals. 

You'll leave with an action plan to help apply your learning in your own organisation.