Private site fundraising

We book sites each week in public places, such as shopping centres and supermarkets, where we carry out fundraising. This involves us talking to potential supporters about our work and asking for their financial support.

This method of fundraising is one of the most effective ways to recruit new supporters, and ensures we can continue to care for the thousands of dogs and cats who arrive at our gates each year.

Private site fundraiser locations

If you come across our collectors in the street and would like to check that they are legitimate fundraisers for Battersea, please ask to see their identification and call us on 020 7627 7883 (Monday to Friday, between 9am and 5pm). We will be able to verify the legitimacy of a fundraiser. You can also send your questions to

Why do we use this as a method of fundraising?

This method of fundraising is a very efficient and cost-effective way of generating income and attracting new supporters for Battersea.

We don’t receive any government grants so individual donations are hugely important to us and vital for us to continue our work. Direct debit is also a cost-effective way to donate as it allows us to keep our administrative costs to a minimum and the length of the commitment helps us to plan ahead and budget effectively.

How do I know that the fundraiser is legitimate? Should they have ID?

All of our fundraisers wear Battersea branded clothing and carry official identification cards, which are required by law. They will also be carrying Battersea literature and electronic direct debit handsets.

What do the fundraisers ask for?

The fundraisers ask members of the public to pledge regular donations to Battersea by direct debit and are not authorised to accept any other means of payments as a donation (cash, cheques etc.).

Do you have permission to fundraise in my area?

Before we fundraise in any area we always get permission from the relevant local authority.

Is this type of fundraising regulated?

The Fundraising Regulator regulates fundraising activities used by charities in the UK and enforces a Code of Fundraising Practice, which aims to make certain that peoples’ experience of this type of fundraising is positive.

At Battersea we closely monitor our street fundraising campaigns to ensure that representatives adhere to the regulations and Codes of Practice set out by the Fundraising Regulator.

Any other questions?

If you have any other questions or queries about our private site fundraising, please do not hesitate to contact us by:

  • Telephone: 0207 627 7883 (Monday to Friday, between 9am and 5pm)
  • Email:
  • Post: Supporter Services, Battersea Dogs & Cats Home, 4 Battersea Park Road, London, SW8 4AA.

Please remember to include your name and address. Please also include a contact telephone number so that we can call you if we need any more information to answer your question.

We realise that sometimes we might get it wrong and we truly value all feedback about our work. We believe that complaints are an opportunity to learn and improve and it is important that you tell us so we can deal with any situation as quickly as possible.

If you do have a complaint about our fundraising activities, please get in touch using the contact details above.

The Fundraising Regulator is the independent regulator of charitable fundraising. If we are unable to resolve your complaint to your satisfaction and it is about our fundraising activities, you can ask the Fundraising Regulator to consider it. All the contact information you need to make a complaint can be found on the Fundraising Regulator website.

Please note that the Fundraising Regulator can only consider complaints received within three months of the original incident you wish to complain about, or within two months of our final response to you.