Jump to section:
T&Cs
Direct Debit Guarantee
Responsible Gambling
FAQs
Terms and conditions
Battersea holds a weekly lottery, the Paw Draw Lottery. In addition to the weekly Paw Draw Lottery, Battersea holds a raffle - called a ‘Superdraw’ each Spring, Christmas, Autumn and Winter. All Paw Draw players are automatically entered into the Superdraw Raffle at no extra cost, as well as Superdraw Raffle players who have purchased tickets.
Out of each pound you donate to the Paw Draw, 89p went towards helping Battersea achieve its charitable objectives.
In 2020, the total raised by the Paw Draw was £4,617,980.
This was distributed as follows:
89.2% - went towards helping Battersea achieve its charitable objectives
10% - went towards the promotion and running of the Paw Draw
0.8% - went towards prizes
In the Paw Draw, each lottery entry is assigned a unique number. These numbers are entered into a Random Number Generator (RNG) that has been tested and approved by an independent, Gambling Commission approved, third-party test house. The first lottery number selected wins the first prize, the second wins the second prize and so on until all 14 prizes are assigned a winner. There are no rollovers. The draw is held each Friday – unless the draw date falls on a bank holiday, in which case it will be held on the next working day.
Winning lottery numbers are published on the Battersea website weekly. Should they wish to, players can call the lottery helpline on 0207 627 9312 (Monday to Friday 10am to 4pm) to enquire if they have won. Prizes are paid by cheque and posted to the winners within 14 days of the draw. Winners may also receive a call from Battersea.
We reserve the right to use winners’ names for promotional purposes, such as ‘Mrs Smith from London’.
The Paw Draw is drawn weekly and the chance of winning a prize per entry is 1 in 6,872.
The prizes available are:
1st prize - £600
2nd prize - £100
12 runners up prizes - £5
The cost of Paw Draw Lottery entry is £1 a week (£4.34 a month by Direct Debit or £5 every 5 weeks when you play through premium SMS), players may purchase more than one entry. All entries are paid in advance.
Battersea Dogs & Cats Home may (without giving any reason or notice at its absolute discretion) decline to accept an application, cancel an existing subscription, or terminate or suspend the weekly lottery scheme.
Any cancellation of an existing subscription will not affect your prior purchase of weekly lottery entries nor your rights as a holder of such entries, providing that you have complied with the foregoing obligations.
The Paw Draw promoter operates a Complaints and Disputes Procedure which is available from this web page and which will also be made available to customers upon request or a complaint being made.
Download the Complaints and Disputes Procedure (PDF)
The Superdraw Raffle
Paw Draw Lottery players are entered into the Superdraw Raffle for free.
Superdraw Raffle entrants who are not Paw Draw players, pay £1 per entry and may purchase up to 50 tickets online and up to 40 tickets by post. No tickets should be sold by any individual in the street or on the internet.
In 2021, the total raised by the Superdraw Raffle was £1,354,166. This was distributed as follows:
57.37% - went towards helping Battersea achieve its charitable objectives
39.57% - went towards the promotion and running of the lottery
3.06% - went towards prizes
All entries to the Superdraw Raffle and the Paw Draw Lottery are entered into a random draw that is conducted 7 days after the closing date stated on each ticket. Any entries received after the closing date are treated as donations, there are no refunds. The draw is conducted by an independent party in front of two witnesses. The first number drawn wins the first prize, the second wins the second prize, and so on until all 23 prizes are assigned a winner. There are no rollovers.
We contact the winners by phone and letter within 14 days of the draw date and provide the prizes to them within 7 days of receiving acknowledgement from the winners. Winners will have up to 6 months following the draw date to claim their prize and the Charity will make all reasonable attempts to contact prize winners during this time. If a prize cannot be paid within 6 months of the date of the draw it will be forfeited and treated as a donation to Battersea Dogs and Cats Home. We reserve the right to use winner’s names for promotional purposes, such as ‘Mrs Smith from London’.
Four Superdraw Raffles are held each year and the chance of winning a prize per entry is 1 in 14,719.
The Superdraw Raffle prizes available are:
1st prize - £10,000
2nd prize - £1,000
3rd prize - £500
20 runners up prizes - £25 M&S gift card
Entry by SMS
You can join the Paw Draw Weekly Lottery through your mobile. This is a lottery subscription service for Battersea Dogs and Cats Home. After you text in response to a mobile-entry promotion we will send you a message to request your name and confirmation that you are over the age of 18. Once this step has been completed, we will ask you for your address.
Name and address collection is necessary as we must verify your age and that you live in Great Britain. Your contact details are also required as we must send you your lottery numbers and cheque (if you win) in the post.
Once your gift has been activated you will be charged £5 every 5 weeks (£1 per entry) through your mobile bill. To complete your entry, you will also be charged a minimum of 3 messages at standard network rate. You can stop at any time by texting STOP to 72777 or call 0300 3631 216. We will remind you of this every month.
Rules for both the Paw Draw and Superdraw Raffle
Players must be over the age of 18 years. Underage gambling is an offence. Any entrants found to be under 18, will have their stake returned and automatically forfeit the right to any prize.
Players must reside in Great Britain, we are not licensed to accept entries from Northern Ireland, the Channel Islands or the Isle of Man.
As of 1st April 2020, credit card transactions will not be accepted for online or phone purchases of lottery or raffle tickets. This is in response to legislative changes by the Gambling Commission. We will continue to accept debit cards.
Starvale Management and Technologies Limited manages this Paw Draw Weekly Lottery on the behalf of Battersea Dogs and Cats Home. They are licensed and regulated in Great Britain by the Gambling Commission under account number 3273.
Woods Group Limited manages this Superdraw Quarterly Raffle on the behalf of Battersea Dogs and Cats Home. They are licensed and regulated in Great Britain by the Gambling Commission under account number 3586.
Battersea Dogs & Cats Home is licensed and regulated in Great Britain by the Gambling Commission under account number 5084 www.gamblingcommission.gov.uk
All proceeds from the Paw Draw Weekly Lottery and the Superdraw quarterly raffle will be used to fund work by Battersea Dogs & Cats Home. A charity registered in England and Wales 206394.
Battersea Dogs & Cats Home supports responsible gambling. If you feel you have a problem with gambling please visit the BeGambleAware website for help and advice, contact the BeGambleAware National Helpline on 0808 8020 133. Lines open 8am to midnight. Alternatively, Paw Draw lottery players may request further information via our weekly lottery helpline on 0207 627 9312 (Monday-Friday, 10am-4pm).
If you do not wish to receive lottery or raffle tickets or other communications about Battersea Dogs & Cats Home lotteries or raffles, call us on 0300 3231 216, email fundraising@battersea.org.uk or write to us at Freepost RTLJ-ETCZ-SCCZ, Battersea Dogs & Cats Home, 4 Battersea Park Road, London SW8 4AA
The name of the responsible person is: Maddy Eastwood, Battersea Dogs & Cats Home, 4 Battersea Park Road, London SW8 4AA. The Battersea Dogs & Cats Home Lottery is licensed by the Gambling Commission under the 2005 Gambling Act www.gamblingcommission.gov.uk
Direct debit guarantee
The Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
If there are any changes to the amount, date or frequency of your Direct Debit, DDPay Ltd re Battersea Dogs and Cats Home will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request DDPay Ltd re Battersea Dogs and Cats Home to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
If an error is made in the payment of your Direct Debit, by DDPay Ltd re Battersea Dogs and Cats Home or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.
If you receive a refund you are not entitled to, you must pay it back when DDPay Ltd re Battersea Dogs and Cats Home asks you to.
You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.
Responsible Gambling
Please participate in a socially responsible way. BeGambleAware is the UK’s leading authority on the provision of support, advice and counselling to people affected by gambling problems. If you or someone you know needs help or advice, call their helpline on 0808 8020 133 or visit www.begambleaware.co.uk.
What should I do if I think I have a problem with gambling?
BeGambleAware is the UK’s leading authority on the provision of support, advice and counselling to people affected by gambling problems. If you or someone you know needs help or advice, call their helpline on 0808 8020 133 or visit www.begambleaware.org.
Can I exclude myself from all gambling products?
Please complete the online gambling exclusion form to exclude yourself from gambling related products and activities from Battersea which will include all gambling related communications. The exclusion will remain in place until you contact us and request for this to be lifted. By law, the self-exclusion must apply for a minimum period of 6 months.
Alternatively, please call the Lottery Helpline number 0207 627 9312 or write to:
The Paw Draw Weekly Lottery
PO Box 653
Galgate
Lancaster
LA2 0XB
FAQs
Why play the Paw Draw weekly lottery?
Play the Paw Draw weekly lottery and you can win one of 14 prizes each week, up to the value of £600. Four times a year, lottery players will also be entered into a super draw where you can win up to £10,000. All profits raised from the lottery go towards caring for abandoned dogs and cats.
Can I choose my lottery number?
Unfortunately you cannot choose your lottery number. A unique number will be automatically generated for you when you enter the Paw Draw weekly lottery. Your unique number will be sent to you by post within 14 days of receiving your application.
How will I know if I’ve won?
We will notify you in writing within 14 days of the draw date and your winner’s cheque will be enclosed. You may also receive a telephone call to inform you of the good news, or you can call the lottery helpline on 0207 627 9312 (lines open Monday to Friday 10am-4pm) to find out.
How do I claim my prize?
Prizes are issued by cheque so there is no need to do a thing. Please remember to notify us of any address changes so you receive your prize without any delays.
How many lottery entries can I buy?
As part of our commitment to responsible gambling, we only allow any one person to purchase a maximum of 5 tickets for each draw.
What should I do if I want to make a complaint?
We realise that sometimes we might get it wrong and we truly value all feedback about our work. We believe that complaints are an opportunity to learn and improve and it is important that you tell us so we can deal with any situation as quickly as possible.
If you do have a complaint about our lottery, please do not hesitate to contact us:
0207 627 9312
The Paw Draw Weekly Lottery
PO Box 653
Galgate
Lancaster
LA2 0XB
What should I do if I think I have a problem with gambling?
BeGambleAware is the UK’s leading authority on the provision of support, advice and counselling to people affected by gambling problems. If you or someone you know needs help or advice, call their helpline on 0808 8020 133 or visit www.begambleaware.org.
If you have entered in to the lottery and would like to self-exclude yourself from future draws, please complete our online exclusion form or call the Lottery Helpline number 0207 627 9312 or write to:
The Paw Draw Weekly Lottery
PO Box 653
Galgate
Lancaster
LA2 0XB
I’ve spoken to a fundraiser about the Paw Draw, is this legitimate?
We do have fundraisers working on behalf of Battersea to sign up players for the Paw Draw weekly lottery. They work at private sites and door-to-door. If you would like to check the legitimacy of a Battersea Dogs & Cats Home fundraiser, please call our Supporter Care Team on 0207 627 7883 (Monday to Friday, between 10 and 4pm) with details of where you saw the fundraiser. You can also send your questions to fundraising@battersea.org.uk
I live outside of Great Britain – can I play the Paw Draw weekly lottery?
Unfortunately, the lottery is only open to players who live within Great Britain. We are not licensed to accept entries from Northern Ireland, The Channel Islands or the Isle of Man.
How are prizes selected?
The draw will be carried out every Friday. The draw will be made utilising a Random Number Generator (RNG) that has been tested and approved by an independent, Gambling Commission approved, third-party test house.
I have lost my lottery numbers – what should I do?
If you have misplaced your lottery number/s, please call the lottery helpline on 0207 627 9312 and we will be able to confirm them to you.
My circumstances have changed – how do I cancel?
If you would like to cancel your gift, please call the lottery helpline on 0207 627 9312 (lines open Monday to Friday, 10am-4pm) or write to:
The Paw Draw Weekly Lottery
PO Box 653
Galgate
Lancaster
LA2 0XB