How Battersea is responding to the coronavirus outbreak

Battersea is taking the threat posed by COVID-19 extremely seriously and working hard to ensure we are able to continue to provide essential care for all the dogs and cats at our centres. Coronavirus has had a direct impact on the number of staff we have available at our centres to look after our animals and provide veterinary care. As a result, are centres remain closed to visitors until further notice. If you are looking to bring in a dog or bring in a cat to us please contact your local centre so we can discuss this with you.

We are currently open for pre-booked intake, veterinary and rehoming appointments only. We will be closely monitoring Government advice on when to re-open our centres to the public. Check back here or on our social media accounts for the latest updates.

Please be assured that plans are in place to ensure the care of our animals is not compromised. Thanks to our incredible members of staff, volunteers and wider support base, we’re able to ensure each and every dog and cat continues to get the treatment, care, love, play and interaction they need. Many of our dogs and cats have also gone into temporary foster care with our staff and volunteers.

Thank you for offering your support. We have enough Battersea staff and volunteers to care for our animals at our centres and on foster and are currently closed to visitors to reduce exposure to Covid-19. The best way you can help us continue to care for our dogs and cats is to make a donation. Battersea receives no Government funding and needs your help to be here for dogs and cats.

Thank you for offering to help. We’ve temporarily suspended new applications to foster whilst we prioritise working with our existing staff and volunteers to provide ongoing care for our dogs and cats during the Covid-19 outbreak. We’re fortunate to have over 100 staff who have come forward to foster our animals in addition to our network of volunteer foster carers. The best way you can support Battersea currently is by making a donation to help us continue to be here for every dog and cat.

Please fill out an online rehoming application and we will get in touch with you. Please be aware that due to reduced staff working at our centres there may be some delay. Further information on rehoming from us can be found on the How to rehome a dog and How to rehome a cat pages.

To help provide support to pet owners we have set up a dog and cat behaviour advice line on 020 3887 8347 (Mon-Fri 8am-5pm). You can also find behaviour advice on our website or email info@battersea.org.uk.

Our clinic team are currently very busy looking after the animals in our care but will respond to your enquiry as soon as we can. If you have urgent concerns around the health of your dog or cat, please contact your local vet surgery for advice.

Please visit our lost dogs and lost cats pages where you will find information and support, including the details for our Lost Dogs and Cats Line.

Please contact the dog intake team at your local centre for dog enquiries and contact the cat intake team at your local centre for cat enquiries, so we can look into this for you.

We are now able to take in dogs and cats into our centres on an appointment-only basis. Please find out more or email info@battersea.org.uk if it is an emergency situation and you need our urgent help.

You can find information on what to do if you find a lost dog or a lost cat, including contacting your local authority and reporting the dog to your local vets. Please email info@battersea.org.uk if you need our help.

We are pleased to announce that our online shop, which directly helps the dogs and cats in our care, is once again open for business. Battersea is taking the threat posed by COVID-19 extremely seriously and have very strict social distancing procedures in place. This might result in a delay in orders being dispatched. We anticipate orders will be fulfilled within 7-10 business days.

Our Old Windsor centre is able to accept these donations, but the London and Brands Hatch centres are not. We do not accept pillows at any of the three centres as they cannot be used and cost money to dispose of.