How Battersea is responding to the coronavirus outbreak

Battersea is taking the threat posed by COVID-19 extremely seriously and working hard to ensure we are able to continue to provide essential care for all the dogs and cats at our centres. Coronavirus has had a direct impact on the number of staff we have available at our centres to look after our animals and provide veterinary care. As a result, our centres remain closed to visitors until further notice but we are still able to take in dogs and cats that urgently need our help.

Coronavirus has had a direct impact on the number of staff we have available at our centres to look after our animals and provide veterinary care. As a result, we have had to make a difficult decision to suspend all new intake, with the exception of emergency cases.

We are acutely aware that faced with current circumstances, many pet owners may be struggling to look after their pet. To help provide support to pet owners we have set up a dog & cat behaviour advice line on 02038878347 (Mon-Fri 8am-5pm).

Please email info@battersea.org.uk if it is an emergency situation and needs our urgent help.

You can find information on what to do if you find a lost dog or a lost cat, including contacting your local authority and reporting the dog to your local vets. Please email info@battersea.org.uk if you need our help. We are still taking in stray dogs and cats as emergency cases.

Battersea is taking the threat posed by COVID-19 extremely seriously and working hard to ensure we are able to continue to take in and provide essential care for all the dogs and cats at our centres.

Customers who wish to rehome a dog or cat are advised to fill out an online rehoming application. Our staff are working hard to respond to rehoming enquiries and to rehome our dogs and cats following Government approved guidelines regarding social distancing.

To help provide support to pet owners we have set up a dog and cat behaviour advice line on 020 3887 8347 (Mon-Fri 8am-5pm). You can also find behaviour advice on our website and you can email us at info@battersea.org.uk.

Our clinic team are currently very busy looking after the animals in our care but will respond to your enquiry as soon as we can. If you have urgent concerns around the health of your dog or cat, please contact your local vet surgery for advice.

Please visit our lost dogs and lost cats pages where you will find information and support, including the details for our Lost Dogs and Cats Line.

Please contact the dog intake team at your local centre for dog enquiries and contact the cat intake team at your local centre for cat enquiries, so we can look into this for you.

Battersea is taking the threat posed by COVID-19 extremely seriously and have very strict social distancing procedures in place. This might result in a delay in orders being dispatched. We anticipate orders will be fulfilled within 7-10 business days. Please note we cannot guarantee delivery before Christmas.

Due to the limited staff available at each centre to manage the donations and the risk of cross-contamination, we are not able to accept any donations of food, bedding, toys etc at any of our 3 centres.

Thank you for offering your support. We have enough Battersea staff and volunteers to care for our animals at our centres and on foster and are currently closed to visitors to reduce exposure to Covid-19. The best way you can help us continue to care for our dogs and cats is to make a donation. Battersea receives no Government funding and needs your help to be here for dogs and cats.

Thank you for offering to help. We’ve temporarily suspended new applications to foster whilst we prioritise working with our existing staff and volunteers to provide ongoing care for our dogs and cats during the Covid-19 outbreak. We’re fortunate to have over 100 staff who have come forward to foster our animals in addition to our network of volunteer foster carers. The best way you can support Battersea currently is by making a donation to help us continue to be here for every dog and cat.